Deadlines

Hotel Reservations: 2 October 2017
If you encounter any problems making your hotel reservation, contact Courtney Mino, Director of Events.

Conference Registration: 4 October 2017
Registering for the World Congress does not include you hotel reservation; you must make your reservation separately.
If you encounter any problems with the conference registration process, contact Courtney Mino.

Cancellation Policy
Cancellations for all technical and social events must be received before 5 pm MT on 4 October 2017 to avoid penalty. While substitutions will always be accepted, cancellations received between 5 October and 18 October are subject to a fee of $200. Unfortunately, no refunds are available for cancellations received after 18 October 2017. You are strongly advised to obtain your own insurance to cover the cost of any cancellation should you be unable to attend the event.


What to Know About Visiting Thailand

VISA
Foreign visitors from 60 countries and Hong Kong SAR can enter Thailand without a visa for a period not exceeding 30 days. Visitors from a further 22 countries may apply for a visa on arrival at the airport, valid for 15 days.

CUSTOMS
All kinds of narcotics (hemp, opium, cocaine, morphine, heroin), counterfeit goods, obscene literature, pictures and articles are prohibited. Visitors may bring in without duty 200 cigarettes, or 250 gms of cigars or tobacco, or in total not exceeding 250 gms. One litre of alcoholic beverage (wine or spirits) may be brought in duty free.

CLOTHING/ATTIRE
Light, cool clothes are sensible and a jacket is needed for formal meetings and dining in top restaurants. Shorts (except knee-length walking shorts), sleeveless shirts, tank tops and other beach-style attire are considered inappropriate dress when not actually at the beach or in a resort area.

Conference attire is business casual for all technical sessions. Hotel air conditioning systems are prone to fluctuation, please bring a sweater or jacket with you to ensure your comfort. Evening social events are business attire, and the Gala Dinner is black tie (tuxedo). Daytime social events are casual.

HEALTH REGULATIONS
Vaccination certificates are not required for visitors unless coming from or passing through a designated “contaminated” area. Bangkok, major Thai cities, and resorts have excellent medical facilities and most hotels have doctors on 24-hour call. Some health authorities have classified Thailand with a risk of Zika virus. You should seek appropriate health advice if you are concerned.

CUISINE
The cuisine is unquestionably one of the highlights of a visit to Thailand. Forty years ago, Thai food was largely unknown outside the country. Today, the dramatic proliferation of Thai restaurants in every corner of the planet has made Thai food one of the most popular cuisines in the world. However, tasting authentic Thai food in the country of its birth, with all the regional variations and fabulous seafood, is an experience well worth savoring.

CURRENCY
The Thai unit of currency is the Baht (approximate exchange rate is Baht 30.3 to US$1). One Baht is divided into 100 Satang. Notes are in denominations of 1,000, 500, 100, 50 and 20 Baht. Coins consist of 25 Satang, 50 Satang, 1 Baht, 2 Baht, 5 Baht and 10 Baht. ATM machines are common. Credit cards are widely accepted at hotels, restaurants and in shopping malls. Major currency bills and traveler’s cheques are cashed easily at banks, hotels, tourist shops, money changers and at exchange facilities at the airport on arrival. 

MOBILE PHONES
If your phone has international roaming, you will be able to use it during your stay here. Otherwise, local SIM cards are available at a reasonable price whilst in Thailand.

TIPPING
Tipping is not standard practice in Thailand, although it is becoming increasingly common. Many larger hotels and restaurants add a 10% service charge to the bill. You should tip at your own discretion, however for FIT clients we recommend you allow $30 per day for your driver and guide (more for groups).

VAT REFUNDS
Goods and services in Thailand are subject to a value-added tax of 7%. International visitors are entitled to refunds of VAT paid only on goods purchased at shops, department stores and other retail outlets displaying “VAT Refund for Tourists” signs. Have the shop fill in the tax refund application form. Prior to check-in at the airport for departure, present the completed VAT refund form, plus passport information, tax receipts and your purchases to a customs officer for inspection. Certain luxury goods (jewelry, watches, gold ornaments, etc) must be shown to an excise official at the VAT refund office in the departure lounge.

SOCIAL CUSTOMS
Thais are tolerant, easy going people with ready smiles and appreciate courteous behavior. They hold great reverence for the monarchy and their Buddhist religion, and will take offense at anyone making disparaging remarks about either institution. Visitors to temples or royal palaces must always dress with appropriate modesty. Females should not attempt to touch or hand anything directly to Buddhist monks as this is against their precept of celibacy.

Traditionally, Thais greet each other with a wai (pressing the palms together at the chest). If a Thai offers a wai to you, then it is proper to return the gesture. Please avoid touching people on the head as Thais dislike this action, believing the head to be the most sacred part of the body. It is also inappropriate to use the foot for pointing.

CLIMATE
In November, the sun normally shines for 8 hours per day, with temperatures generally settling between 24ºC and 31ºC. The average daily temperature for Bangkok is usually around 28ºC and there's a good chance of rain, so pack a raincoat in the event you may need it. It feels humid in the city.

INSURANCE LIABILITY
AGN International Ltd cannot be held responsible for any personal injury, loss, damage, accident to private property, or additional expenses incurred as a result of delays or changes in air, rail, sea, road, or other services, strikes, sickness, weather, and any other cause. Participants are encouraged to make their own arrangement for health and travel insurance. 

If you have any questions about the hotel or making your reservation, please contact Courtney Mino.